Frequently Asked Questions (FAQ)
Empyra by The Throne Chasers (SMC-PRIVATE) LIMITED
📍 48 AA Commercial Area, Bahria Town, Lahore, Pakistan
📞 0331-7049267
📧 thethronechasers@gmail.com
1. What is Empyra by The Throne Chasers (SMC-PRIVATE) LIMITED?
Empyra is an online clothing and underwear brand by The Throne Chasers (SMC-PRIVATE) LIMITED, offering premium quality, stylish, and comfortable apparel designed for everyday wear.
2. Where is Empyra located?
📍 48 AA Commercial Area, Bahria Town, Lahore, Pakistan
📞 0331-7049267
📧 thethronechasers@gmail.com
3. What products do you offer?
Empyra offers a range of underwear, loungewear, and casual clothing for men and women, focusing on comfort, quality fabrics, and modern designs.
4. How do I place an order?
Simply visit our online store, browse through our collections, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your order securely.
5. What payment methods do you accept?
We accept multiple payment options, including:
- Cash on Delivery (COD)
- Bank Transfer/Easypaisa/JazzCash
- Credit and Debit Cards (where available)
6. Do you deliver nationwide?
Yes! Empyra delivers all over Pakistan, including major cities and remote areas. Delivery times vary based on your location.
7. How long does delivery take?
Orders are typically delivered within 3–5 working days in major cities and 5–7 working days for other regions.
8. Can I return or exchange my order?
Yes, we offer returns and exchanges within 7 days of receiving your order, provided the item is unused, unworn, and in its original packaging.
Please contact our support team at thethronechasers@gmail.com for assistance.
9. How do I know my size?
Each product page includes a detailed size chart to help you find your perfect fit. If you’re unsure, our support team can assist you in choosing the right size.
10. Are your products true to size?
Yes, our products are made with standard sizing. However, since fabric stretch and fit may vary, please refer to the size guide before ordering.
11. Do you offer international shipping?
Currently, Empyra ships only within Pakistan. We’re working to expand internationally soon!
12. How can I stay updated about new arrivals and offers?
Follow us on our social media channels and subscribe to our newsletter for exclusive offers, early access, and new collection launches.
13. Who owns Empyra?
Empyra is a brand owned and operated by The Throne Chasers (SMC-PRIVATE) LIMITED, registered in Lahore, Pakistan.
📍 48 AA Commercial Area, Bahria Town, Lahore, Pakistan
📞 0331-7049267
📧 thethronechasers@gmail.com